• ELDORADO DECKS
      Spruce Grove, AB
    • T: 780-235-4247
      F: 780-960-7389
    • Mon - Sat 9.00 AM - 5.00 PM

      Sunday Closed

  • FAQ

    I HAVE AN EXISTING DECK, WHAT DO I HAVE TO DO TO HAVE FLEXSTONE/FLEXROCK INSTALLED?
    Flexstone can be employed for applications over new plywood, concrete, torch-on rubber, old vinyl, fiberglass, existing urethanes, and almost any other substrate.

    IS THERE A DIFFERENCE IN DURABILITY BETWEEN EACH FINISH TYPE?
    No. Both finishes boast the same lifespan and uv stability. The most important part of the system is our thick base coat, which is required for both finish options. The difference is primarily cosmetic. The standard colour coat is a more popular option for applications where function is the main objective, like vehicle parkades, industrial floors, or flat roofs. The textured stone finish is very luxurious looking and is more popular for residential sundecks, walkways, and roof decks.

    IS FLEXSTONE CERTIFIED? 
    Flexstone was tested and has all the Canadian CCMC approvals. In addition to a sundeck coating, it has been fully approved as a flat roof membrane.

    IS FLEXSTONE ECO-FRIENDLY?
    Flexstone is entirely eco-friendly for a variety of different reasons. First, the base coat is 100% solvent-free (water catalyzed). This property allows it to be applied over existing coatings, other urethanes can not do this because the solvents will dissolve the membrane below. This feature allows building and homeowners to apply the product over old vinyl, fiberglass, or torch-on membranes; keeping roof and deck debris out of our landfills. Secondly, the uv stability and reflective nature of the finish coats save on building energy costs. This means that air conditioning units run for a fraction of the time during warmer months and the seamless insulation properties of the product hold heat in during the colder months. Flexstone is also fully LEED (Leadership in Energy and Environmental Design) compliant.

    I AM TIRED OF MY DECK FINISH, CAN I RENEW IT?

    Fortunately, Flexstone simply does not wear out for decades, so it does not need to be torn off and re-coated when a client decides to change colours. Say you had a sidewalk grey sundeck done on your home. Several years later you have your house painted brown and want to update your deck colour to the brown textured stone finish. We simply roll out a top coat, broadcast our chips into it, and top off with a clear coat. The base coat stays put and your costs are minimal.

    IS FLEXSTONE SLIPPERY?
    No. Both the textured stone finish and standard colour coat finish have a good amount of traction. The standard colour coat is finished with silica sand which is back-rolled into the top coat. Applicators can simply add more or less to get the amount of traction that makes sense for your job. The textured stone finish is made up of acrylic chips broadcasted into the surface. These are sanded before applying a clear coat. The amount of sanding dictates the coarseness of your surface so homeowners can get the right amount of grit for their needs. These highly customizable options can’t be offered by products like vinyl.

    WHAT SORT OF WARRANTIES DOES FLEXSTONE OFFER?
    Flexstone products are warrantied for a period of 10 years (5 + 5). This protects the customer from faulty product in the case of leaks due to the membrane failing (which really never happens). Most Flexstone dealers will offer an extended warranty that covers any problems with workmanship, but regardless, we have your back and are proud to stand by our amazing coatings.

    I DAMAGED MY FLEXSTONE DECK, CAN IT BE REPAIRED?
    Unlike rolled out products like vinyl decking, repairs to Flexstone are incredibly simple. Say for example, you drop a red-hot charcoal briquette on your Flexstone deck. The coal burns an unsightly scar into your great looking deck. Regardless of what finish you have, the area can simply be sanded, wiped down with a solvent (we recommend xylene), and re-apply your finish coat(s). The deck will look like new. So, lets take a look at a more extreme example. Say you are doing a little carpentry and you accidentally saw through your membrane to the plywood or concrete below. We can simply take a very small amount of base coat, fill the crack or gouge, and apply the finish coat(s) on top.

    HOW LONG WILL MY FLEXSTONE SURFACE LAST?
    Flexstone on a residential sundeck will last indefinitely, but 20-30 years can be achieved easily. On industrial or vehicular applications, the membrane may begin to wear down after heavy traffic, but even then you will get at least 10 – 15 years out of the membrane before any repairs or re-top coating is required. The longevity of our product is why it is so easy for us to warranty the product and for our dealers to warranty their workmanship.